Frequently
Asked Questions
What are the key differences between
the X-Isle and the Water Whoosh?
The X-Isle is designed primarily for commercial or institutional
use as it will accommodate a greater number of users (3 people climbing
and 3 people sliding at a time). It also has a staging deck and climbing
wall with three degrees of difficulty which provides a greater level
of challenge and variety to the participants than the more traditional
ladder used on the Water Whoosh.
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How long does it take to
set up the X-Isle?
It takes approximately 1 hour to set up the X-Isle for
the first time. This time can be reduced to about 20 minutes with
additional help and if the slide cover is left on during storage and
you gain more experience setting it up.
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How do you inflate the X-Isle?
We highly recommend using an industrial inflator / deflator
like the RAVE Hurricane Blower.
With this blower, it only takes about 20 minutes to inflate four X-Isle
tubes. You can order this high volume inflator / deflator directly
from Anchor Dock and Lift by calling 320-274-6500. Using the air output
side of a shop vacuum is also an effective way of swiftly inflating
the tubes, since shop vacuums typically have high air flow rates.
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Can I use an Air Compressor
to inflate the product?
We do not recommend the use of an air compressor as
over inflation can damage the tube. RAVE’s commercial grade
products are fully inflated with only 1-2 PSI of air pressure. The
high pressure output of most air compressors can easily cause over
inflation if not monitored properly during the inflation process.
If a compressor is used, be sure not to exceed 2 PSI within the tube.
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How do you deflate the X-Isle?
Again, you can use the RAVE
Sports Hurricane Blower inflator / deflator or a shop vacuum,
positioned in reverse, to swiftly deflate the tubes. Another option
is to lock the valve open on the tube and let the air naturally flow
out of the large opening of the valves.
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What is the product made
of?
The inflatable material is the same high-grade material
used in many ocean-going inflatables and inflatable military boats.
It’s a 1000 Denier Polyester with 28 oz. UV treated PVC. All
seams are heat-welded for maximum strength and doubled at key stress
points. The climbing blocks are made of high density closed cell foam
wrapped with a PVC covering. There are NO hard objects or sharp edges
to come in contact with on the X-Isle product. Therefore, it is safe
for kids of all ages. Furthermore, we don not use natural rubber or
natural rubber latex in any of our products. Therefore, people with
allergic reactions to latex should not have any problems using our
products.
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Can the X-Isle be used in
salt water?
Yes, it can be used in the ocean and other salt water
bodies. The only metal components on the product are the anchoring
rings and they are made of stainless steel.
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Will the X-Isle fade in the
sun?
The tube will retain its brilliance for years because
UV inhibitors are specially blended into the chemistry of our PVC
materials. We also recommend using 303
Aerospace Protectant as a secondary topical agent (like sunscreen
for your skin) to prevent fading and degradation. 303 also restores
lost color and luster, making your product look like new. Periodic
(monthly) application of 303 Protectant will provide the best results.
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Can the X-Isle be left out
in the water?
Most people leave their product in the water for the
season. There are two things to consider: 1) your local regulations
regarding anchoring and 2) if the area is consistently exposed to
high winds. In those parts of the world where the water never freezes,
the X-Isle can be left in all year. However, we do recommend taking
it out of the water periodically for cleaning. Specific anchoring
recommendations are provided in the owner manual.
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How deep does the water need
to be to use the X-Isle?
We recommend anchoring the product in at least 8 feet
of water in an area at least 20 feet from any docks, boats or other
obstructions. Use reasonable care to ensure that there is adequate
clearance free of obstructions above, around and below the product.
Do not allow the product to be used on land, in pools or on any other
hard surface.
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How do you anchor the X-Isle?
Sufficient anchoring methods will vary depending on
your local conditions (ex. Water depth, type of water bottom, exposure
to high winds or water current, etc.). Please consult with local authorities
(ie. Dock and lift dealerships, marinas or your local water enforcement
officials) to inquire about proven anchoring methods or anchoring
restrictions in your area. For seasonal anchoring, we recommend approx.
60lbs of anchor weight in each of the four corners of the X-Isle.
Anchor attachment rings are located on the underside of the slide
in all four corners. More specific anchoring instructions are defined
in the owner manual.
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How can you make your X-Isle
slide more slippery?
Before sliding down the slide for the first time, treat
the slide surface using 303 Aerospace
Protectant. This will make the vinyl very slippery even when dry.
For better results, splash some water on the surface of the slide
periodically.
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How many people can use the
X-Isle at a time?
We recommend no more than three people climbing and
three people sliding at a time. This will prevent overcrowding and
decrease any chance for collision of users. Supervised activity on
the product is highly recommended. Do not allow anyone to jump or
dive off the top of the slide.
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Can the X-Isle be repaired
on site?
Yes, Locate the leak or puncture in the product by spraying
the tube with soapy water. When you find the leak and determine the
size of the hole, use a patch from the repair
kit and cut a swatch 1 inch wider than the hole. Deflate the product
and clean the area around the hole with rubbing alcohol. Apply glue
from the repair kit to the patch and the area around the hole. Let
the glue dry approximately 2 minutes until it becomes tacky. Stick
the glued parts to each other and rub them together using a hard,
smooth, flat surface. Let the patch dry for at least 24 hours before
inflating. For bigger holes and tears, follow the same procedure but
put a patch on the inside as well as the outside.
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What is the warranty on the
X-Isle?
RAVE offers a one-year warranty for defects in material
or workmanship. If the product is being used commercially, like at
a camp or resort, there is a 6-month warranty.
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